Outage in SaaS Alerts

Identified: issue with data retrieval

Resolved Major
October 29, 2024 - Started about 2 months ago - Lasted about 16 hours
Official incident page

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Outage Details

SaaS Alerts engineering has identified the issue related to getting data from our database. We are working on a solution.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/30/2024 01:14PM

After monitoring for 12 hours, the issue affecting database retrieval has been resolved. All systems are back to normal.

MONITORING about 2 months ago - at 10/30/2024 01:26AM

SaaS Alerts engineering has implemented a fix for the issue affecting database data retrieval. We are actively monitoring the situation to ensure stability. Data is currently being backfilled. There is a small chance of event duplication.

IDENTIFIED about 2 months ago - at 10/29/2024 10:06PM

SaaS Alerts engineering has identified the issue related to getting data from our database. We are working on a solution.

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