Outage in SafeBase

AIQA Processing

Resolved Major
July 21, 2025 - Started 4 months ago - Lasted 40 minutes
Official incident page

Incident Report

We are experiencing an outage with our AI document processing provider, causing AIQA runs to fail. We are investigating the issue in order to determine root cause and possible mitigation. We will post another update at 4:00PM EST.

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 07/21/2025 08:17PM

This incident has now been resolved, and we have implemented a safety measure to counteract future regressions of this nature.

INVESTIGATING 4 months ago - at 07/21/2025 07:41PM

We are experiencing an outage with our AI document processing provider, causing AIQA runs to fail. We are investigating the issue in order to determine root cause and possible mitigation. We will post another update at 4:00PM EST.

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