Outage in SafeBase
AIQA Processing
Resolved Major
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Outage Details
We are experiencing an outage with our AI document processing provider, causing AIQA runs to fail. We are investigating the issue in order to determine root cause and possible mitigation. We will post another update at 4:00PM EST.
Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 07/21/2025 08:17PM
This incident has now been resolved, and we have implemented a safety measure to counteract future regressions of this nature.
INVESTIGATING
10 days ago - at 07/21/2025 07:41PM
We are experiencing an outage with our AI document processing provider, causing AIQA runs to fail. We are investigating the issue in order to determine root cause and possible mitigation. We will post another update at 4:00PM EST.
Latest SafeBase outages
GCP Global Outage - about 2 months ago
Dashboards are down - about 2 months ago
Questionnaire Experience Degradation - 2 months ago
Feature degradation - PDF File viewer issue - 10 months ago
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