Outage in SafeSend

Service Interruption - Returns

Resolved Major

October 25, 2024 - Started over 1 year ago - Lasted about 4 hours
Official incident page

Incident Report

We are aware of a service interruption affecting returns and are investigating the cause, and will provide updates as we learn more. Impact: Email Server Issues - some emails may not be delivered Thank you for your patience.

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 10/25/2024 06:28PM

This incident has been resolved.

INVESTIGATING over 1 year ago - at 10/25/2024 06:27PM

This interruption has been resolved.

INVESTIGATING over 1 year ago - at 10/25/2024 02:11PM

We are aware of a service interruption affecting returns and are investigating the cause, and will provide updates as we learn more.

Impact: Email Server Issues - some emails may not be delivered

Thank you for your patience.

Latest SafeSend outages

Service Interruption: SafeSend One Login Unavailable - 6 months ago

Service Interruption - Returns - 10 months ago

Service Interruption - Gather - 12 months ago

System Outage - over 1 year ago

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