Outage in Sage

Sage 200 Standard (UKI) - Partial Outage

Resolved Minor
September 01, 2022 - Started about 3 years ago - Lasted 4 days
Official incident page

Incident Report

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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Latest Updates ( sorted recent to last )
INVESTIGATING about 3 years ago - at 09/02/2022 12:13PM

We are continuing to investigate the ongoing issue where some customers cannot take or restore backups.
The products/services impacted are:
Sage 200 Extra Online (UKI)
Sage 200 Standard (UKI)
Sage Online (FR)
Sage Murano Online (ES)

Thank you for your patience as we work to resolve this issue.

INVESTIGATING about 3 years ago - at 09/01/2022 04:39PM

We have identified an issue affecting some customers in the European regions preventing them from taking or restoring backups. We are engaged with our third-party vendor to investigate the issue.

INVESTIGATING about 3 years ago - at 09/01/2022 04:14PM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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