Outage in Sage

Sage Business Cloud Payroll South Africa - Degraded Performance

Resolved Minor
February 28, 2023 - Started over 2 years ago - Lasted about 21 hours
Official incident page

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Outage Details

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 03/01/2023 09:38AM

The issue is resolved and Sage Business Cloud Payroll South Africa continues to perform as expected.

MONITORING over 2 years ago - at 02/28/2023 04:52PM

Sage Business Cloud Payroll South Africa is available and performing as expected.
Avoiding a reoccurrence is our priority as we closely monitor the service.

IDENTIFIED over 2 years ago - at 02/28/2023 02:39PM

A fix is going to be applied. The service will temporarily be unavailable between 17:00 SAST and 19:00 SAST.
Thank you for your understanding as we work to resolve this issue.

IDENTIFIED over 2 years ago - at 02/28/2023 01:17PM

We identified an issue preventing customers in South Africa from printing their payslips. All other product functionality is working as expected. 
We are currently investigating.

INVESTIGATING over 2 years ago - at 02/28/2023 01:06PM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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