Outage in Sage
Sage 50 UK DDM – GoCardless - Partial Outage
Resolved Minor
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Outage Details
Components affected
Sage 50 UK DDM – GoCardlessLatest Updates ( sorted recent to last )
The issue is resolved and the service continues to perform as expected.
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
We have identified the cause of the issue and we are working on a fix. If you are still experiencing any issue, please kindly contact your customer service and they will help you to apply the workaround.
We appreciate your patience as we work to resolve this issue.
We have implemented a workaround to help customers receive their settlements while actively looking for a permanent fix.
Thank you for your patience as we work to resolve this issue.
We are continuing to investigate the cause of the issue.
We have identified an issue preventing UK customers from downloading settlements. All other product functionality is working as expected.
We are currently investigating.
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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