Outage in Sage

Payments Acceptance Service - Partial Outage

Resolved Minor
March 29, 2023 - Started about 2 years ago - Lasted about 5 hours
Official incident page

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Outage Details

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
Sage Payments Acceptance Service
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 03/29/2023 09:42PM

The incident is now resolved. The services are available and operating as expected.

INVESTIGATING about 2 years ago - at 03/29/2023 06:59PM

We are continuing to investigate the cause of the issue.

INVESTIGATING about 2 years ago - at 03/29/2023 05:28PM

We have identified an issue preventing Canadian customers from opening files that have pending invoice payments in single user mode in Sage 50. All other product functionality is working as expected.

INVESTIGATING about 2 years ago - at 03/29/2023 05:07PM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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