Outage in Sage

Sage X3 Online Help - Major Outage

Resolved Minor
June 12, 2023 - Started almost 2 years ago - Lasted about 17 hours
Official incident page

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Outage Details

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
Sage X3 Online Help
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 06/13/2023 03:40PM

The incident is now resolved. Sage X3 Online Help is now available and performing as expected.

INVESTIGATING almost 2 years ago - at 06/13/2023 11:18AM

We continue working to investigate the issue actively and find a resolution.

We appreciate your patience as we work to resolve this issue.

INVESTIGATING almost 2 years ago - at 06/12/2023 11:07PM

We identified an issue affecting all customers who attempt to access the X3 Online Help Centre X3. Customers are experiencing 522 errors or pages that are partially loaded.

We are currently investigating the cause of the issue.

INVESTIGATING almost 2 years ago - at 06/12/2023 10:43PM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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