Outage in Sage

Sage 50 UK DDM - GoCardless - Partial Outage

Resolved Minor
June 23, 2023 - Started over 2 years ago - Lasted about 7 hours
Official incident page

Incident Report

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
Sage 50 UK DDM – GoCardless

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 06/23/2023 03:50PM

The incident is now resolved. Sage 50 UK DDM – GoCardless is now available and performing as expected.

INVESTIGATING over 2 years ago - at 06/23/2023 01:11PM

We are actively continuing to investigate to remediate the issue.

Thank you for your patience while we work on resolving it.

INVESTIGATING over 2 years ago - at 06/23/2023 09:37AM

We have identified an issue preventing UK customers from downloading settlements. All other product functionality is working as expected.

We are currently investigating.

INVESTIGATING over 2 years ago - at 06/23/2023 09:21AM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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