Outage in Sage
Cloud Services - Degraded Performance
Resolved Minor
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Outage Details
Components affected
Sage Business Cloud Payroll InternationalLatest Updates ( sorted recent to last )
This issue is now resolved. All services continue to perform as expected.
Our third-party provider, Intercom, has confirmed that the issue has been resolved, and the chat functionality with our Customer Support is performing as expected for:
Sage HR
AutoEntry
GoProposal
Sage Earth
Brightpearl
Futrli
Sage Business Cloud Payroll International
Sage Network Inbox
We will continue to monitor closely.
We identified an issue preventing Sage Customer Support from reading and sending chat messages to our global customers, when using the products listed below:
Sage HR
AutoEntry
GoProposal
Sage Earth
Brightpearl
Futrli
Sage Business Cloud Payroll International
Sage Network Inbox
We are engaged with our third-party, Intercom, waiting for updates.
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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