Outage in Sage

Sage 50 Micropay - UKI - Degraded Performance

Resolved Minor
October 31, 2023 - Started about 1 year ago - Lasted 3 days
Official incident page

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Outage Details

If you use BitDefender antivirus software, you may not be able to open your Sage Payroll this morning. Instead, your software may appear briefly, then close. To resolve this Modify your antivirus software to avoid conflicts with Sage Payroll, then reinstall your Sage Payroll software. Use our handy guide to Download Sage Payroll software and updates for every tax year.
Components affected
Sage Europe
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 11/03/2023 04:32PM

The incident is now resolved. Sage 50 Micropay - UKI is performing as expected.

INVESTIGATING about 1 year ago - at 10/31/2023 05:24PM

If you use BitDefender antivirus software, you may not be able to open your Sage Payroll this morning. Instead, your software may appear briefly, then close.
To resolve this Modify your antivirus software to avoid conflicts with Sage Payroll, then reinstall your Sage Payroll software. Use our handy guide to Download Sage Payroll software and updates for every tax year.

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