Outage in Sage

Payments Acceptance Service - Degraded Performance

Resolved Minor
May 08, 2024 - Started 11 months ago - Lasted about 23 hours
Official incident page

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Outage Details

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
Sage Payments Acceptance Service
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 05/09/2024 09:13AM

The issue is resolved and the service continues to perform as expected.

MONITORING 11 months ago - at 05/08/2024 05:50PM

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

IDENTIFIED 11 months ago - at 05/08/2024 10:51AM

We have identified an issue preventing a subset of Sage 50 US customers from making ACH payments. All other product functionality is working as expected.
We are currently working on a fix.

INVESTIGATING 11 months ago - at 05/08/2024 10:29AM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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