Outage in Sage

Banking Service - Partial Outage

Resolved Minor
May 12, 2024 - Started 7 months ago - Lasted 1 day
Official incident page

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Outage Details

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
Sage 50 Sage 50 Sage Banking Service
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 05/13/2024 05:00PM

The issue is resolved and the service continues to perform as expected.

MONITORING 7 months ago - at 05/13/2024 12:07PM

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

IDENTIFIED 7 months ago - at 05/13/2024 08:14AM

The products below could be affected pending new customers in the UK and Ireland and North America trying to onboard a new bank account.

Sage Business Cloud Accounting (UKI)
Sage Individual
Sage 50 UK
Sage 200 UK
Sage Intacct
Sage 50 US
Sage 50 CA
Sage 100 US
Sage 100 CA
Sage 300

We are investigating the issue with our Third-Party.

IDENTIFIED 7 months ago - at 05/12/2024 04:30PM

We identified an issue where new customers in the UKI and NA are unable to onboard.

INVESTIGATING 7 months ago - at 05/12/2024 04:13PM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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