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The issue is resolved and the service continues to perform as expected.
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
The products below could be affected pending new customers in the UK and Ireland and North America trying to onboard a new bank account.
Sage Business Cloud Accounting (UKI)
Sage Individual
Sage 50 UK
Sage 200 UK
Sage Intacct
Sage 50 US
Sage 50 CA
Sage 100 US
Sage 100 CA
Sage 300
We are investigating the issue with our Third-Party.
We identified an issue where new customers in the UKI and NA are unable to onboard.
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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