Outage in Sage
Webchat Functionality - Degraded Performance
Resolved Minor
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Outage Details
Components affected
Sage Business Cloud Payroll InternationalLatest Updates ( sorted recent to last )
This issue is now resolved. All services continue to perform as expected.
We identified an issue preventing Sage Customer Support from reading and sending chat messages to our global customers, when using the products listed below:
-Sage HR
-AutoEntry
-GoProposal
-Sage Earth
-Sage Inventory Planner
-Futrli
-Sage Business Cloud Payroll International
-Sage Network Inbox
We are engaged with our third-party, Intercom, waiting for updates. All other products functionalities are working as expected.
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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