Outage in Sage

Routing Service - Degraded Performance

Resolved Minor
July 10, 2024 - Started 11 days ago - Lasted 2 days
Official incident page

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Outage Details

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 07/12/2024 06:46PM

The issue is resolved and the service continues to perform as expected.

MONITORING 10 days ago - at 07/11/2024 05:48PM

Our third-party vendor, Chorus Pro, has confirmed that the issue has been resolved. We will continue to monitor closely.

IDENTIFIED 11 days ago - at 07/10/2024 01:05PM

Investigations activities continue. Thank you for your patience as we work to resolve this issue.

MONITORING 11 days ago - at 07/10/2024 12:57PM

We are waiting for Chorus Pro updates.

IDENTIFIED 11 days ago - at 07/10/2024 12:42PM

We identified an intermittent issue preventing customers in France from submitting invoices to Chorus Pro. We are engaged with our third party, Chorus Pro, and waiting for updates.

INVESTIGATING 11 days ago - at 07/10/2024 12:25PM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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