Outage in Sage

Cloud Services - Operational

Resolved Major

July 19, 2024 - Started over 1 year ago - Lasted about 14 hours
Official incident page

Incident Report

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 07/19/2024 02:03PM

The issue is resolved and the service continues to perform as expected.

MONITORING over 1 year ago - at 07/19/2024 09:24AM

All products are now performing as expected and we will continue to monitor them closely.

IDENTIFIED over 1 year ago - at 07/19/2024 06:28AM

We have identified that there is still a subset of Intacct customers that are unable to access the product.

We are currently investigating.

MONITORING over 1 year ago - at 07/19/2024 03:19AM

All products are now performing as expected and we will continue to monitor them closely.

INVESTIGATING over 1 year ago - at 07/19/2024 12:35AM

We identified an issue with our third party, Microsoft, affecting various products in the US central regions. We are working with Microsoft to investigate and resolve the issue.

INVESTIGATING over 1 year ago - at 07/19/2024 12:10AM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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