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The issue is resolved and the service is available and performing as expected.
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Le problème est résolu et le service est disponible et fonctionne comme prévu.
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
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Le service fonctionne comme prévu. Éviter une récurrence est notre priorité, alors que nous surveillons le service de près.
We identified that customers in France who use Ciel Données Mobiles (CDM) were unable to access Sage 50 France. Customers are being presented with the following error messages " Please wait" and "Ciel does not respond".
We are currently investigating.
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Nous avons identifié que les clients en France utilisant Ciel Données Mobiles (CDM) étaient incapables d'accéder à Sage 50 France. Les clients reçoivent les messages d'erreur suivants : "Veuillez patienter" et "Ciel ne répond pas".
Nous sommes en cours d'investigations.
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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