Outage in Sage
Banking Service - Partial Outage
Resolved MajorIncident Report
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
Sage Evolution: Sync Dash Sage Business Cloud Accounting ZW Sage Banking ServiceOne place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 08/29/2024 09:02AM
The issue is resolved and the service is available and performing as expected.
All customers using FNB Bank are able to see all transactions.
MONITORING
about 1 year ago - at 08/28/2024 08:45AM
Our Third-Party FNB Bank has confirmed that the issue is resolved.
Some customers using FNB Bank will experience a delay in transactions today but will receive transactions as normal on August 29th.
We will keep the service under close monitoring.
INVESTIGATING
about 1 year ago - at 08/28/2024 07:34AM
We identified that customers in South Africa are unable to see their transactions, updated balance and will be unable to onboard in case they use FNB Bank.
The products/services affected are:
-Sage Business Cloud Accounting ZA
-Sage 50 ZA
-Sage Intacct ZA
-Sage 200 ZA
-Evolution: Sync Dash (ZA)
We are currently investigating the issue with Third-Party FNB Bank.
INVESTIGATING
about 1 year ago - at 08/28/2024 07:03AM
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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