Outage in Sage

Sage Token Service - Partial Outage

Resolved Minor
September 12, 2024 - Started 2 months ago - Lasted 1 day
Official incident page

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Outage Details

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
Sage Token Service
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 09/13/2024 03:17PM

The issue is resolved and the service continues to perform as expected.

MONITORING 2 months ago - at 09/12/2024 12:17PM

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

INVESTIGATING 2 months ago - at 09/12/2024 11:00AM

We have identified an issue in Ireland, preventing customers from registering to ROS (Revenue Online Service). Customers using MicroPay are facing an error message: "The registration of your organisation failed for the following reasons: 429. All other product functionality is working as expected.
We are currently investigating.

INVESTIGATING 2 months ago - at 09/12/2024 10:46AM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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