Sage Business Cloud Lohnabrechnung (DE) - Major Outage

The issue is resolved and the service is available and performing as expected.

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

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Der Service wurde wieder hergestellt. Die Vermeidung eines erneuten Auftretens hat für uns Priorität, daher werden wir den Service genau überwachen.

We have extended the downtime of the service until 14:40 CET.

Thank you for your understanding as we work to resolve this issue.

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Wir müssen die Ausfallzeit des Dienstes bis 14:40 Uhr MEZ verlängert.

Vielen Dank für Ihr Verständnis, während wir daran arbeiten, dieses Problem zu lösen.

As part of our work to resolve the issue we have scheduled a 1 hour service downtime from 12:40 CET to 13:40 CET

Please note that during this time the service will be unavailable.

We apologize for any inconvenience this may cause.

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Im Rahmen unserer Arbeit zur Behebung der aktuellen Problemstellung haben wir eine 1-stündige Ausfallzeit von 12:40 Uhr MEZ bis 13:40 Uhr MEZ eingeplant

Bitte beachten Sie, dass der Service während dieser Zeit nicht verfügbar ist.

Wir entschuldigen uns für die Unannehmlichkeiten, die dadurch entstehen können.

We are continuing to investigate the cause of the issue.

Thank you for your understanding as we work to resolve this issue.

As part of our investigations to resolve the issue we have scheduled a downtime of the service between 23:00 CET on the 24th of September and 02:00 CET on the 25th of September.

Please note that during this time, the service will be unavailable.

We apologise for any inconvenience this may cause.

Thank you. The Sage Team.

We continue to investigate the issue.

Thank you for your patience as we work to resolve this issue.

We identified that customers in Germany are experiencing extreme slowness when trying to use the product.

We are currently investigating.

We are investigating a potential issue with the service. An update will be provided within 30 minutes.