Outage in Sage
Webchat Functionality - Degraded Performance
Resolved Minor
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Outage Details
Components affected
Sage Business Cloud Payroll InternationalLatest Updates ( sorted recent to last )
This issue is now resolved. All services continue to perform as expected.
Our webchat third-pary provider has confirmed that the issue is resolved and the webchat functionality for the below services is performing as expected:
-Sage HR
-AutoEntry
-GoProposal
-Sage Earth
-Sage Inventory Planner
-Futrli
-Sage Business Cloud Payroll International
-Sage Network Inbox
We identified an issue preventing Sage Customer Support from sending and recieving chat messages with our global customers, when using the products listed below:
Sage HR
AutoEntry
GoProposal
Sage Earth
Sage Inventory Planner
Futrli
Sage Business Cloud Payroll International
Sage Network Inbox
All other product functionality is working as expected.
We are engaged with our webchat third-party provider, and waiting for updates.
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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