Outage in Sage

Sage.com Websites - Partial Outage

Resolved Minor
October 31, 2024 - Started about 2 months ago - Lasted about 20 hours
Official incident page

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Outage Details

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 11/01/2024 04:36PM

The issue is resolved and sage.com continues to perform as expected.

MONITORING about 2 months ago - at 10/31/2024 10:09PM

sage.com is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

IDENTIFIED about 2 months ago - at 10/31/2024 09:18PM

We have identified an intermittent global issue preventing customers from completing cart purchases through sage.com. After entering credit card details, Customers experienced a spinning wheel without completing purchase. All other product functionality is working as expected.
We are currently investigating.

INVESTIGATING about 2 months ago - at 10/31/2024 08:59PM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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