Outage in Sage

3rd Party Provider - HMRC - Partial Outage

Resolved Minor
November 14, 2024 - Started 11 months ago - Lasted 1 day
Official incident page

Incident Report

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 11/15/2024 03:42PM

The issue is resolved. All services continue to perform as expected.

MONITORING 11 months ago - at 11/15/2024 01:04PM

Our third-party vendor, HMRC has resolved the issue and SBC Payroll and Sage 50 Payroll are performing as expected. We will continue to closely monitor the service,

INVESTIGATING 11 months ago - at 11/14/2024 03:56PM

HMRC continues to investigate the issue. We are waiting for updates.

INVESTIGATING 11 months ago - at 11/14/2024 01:06PM

We identified an issue where customers in the UK using SBC Payroll and Sage 50 payroll are experiencing slow response when submitting to HMRC.

HMRC is investigating the issue. We are waiting for updates.

INVESTIGATING 11 months ago - at 11/14/2024 12:46PM

We identified an issue where customers in the UK using SBC Payroll and Sage 50 payroll are experiencing slow response when submitting to HMRC.

HMRC is investigating the issue. We are waiting for updates.

INVESTIGATING 11 months ago - at 11/14/2024 12:23PM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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