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The issue is resolved and the service is available and performing as expected.
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
We have identified that a subset of customers in Ireland are being presented with the following error messsages : "The licence detected appears to be invalid or corrupt" and "The Sage Licencing server returned an unexpected error" when trying to open the following products:
- Sage Accountants Production (SAP)
- Sage 50 Micropay - UKI
We are currently investigating.
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