Outage in Sage
Sage Provisioning Portal (SEOS) - Partial Outage
Resolved MinorIncident Report
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 01/08/2025 01:17PM
The issue is resolved and the service is available and performing as expected.
INVESTIGATING
9 months ago - at 01/08/2025 11:47AM
We identified that new customers in the UK and Ireland are not being sent the registration email after creating a new account in Sage Provisioning Portal. When customers attempt to re-send the registration email, they are being presented with the following error message: "An error occurred. Contact your administrator".
All other product functionality is working as expected.
The affected customers require a Sage Provisioning Portal account to access and provision their Sage 200 UKI products.
We are currently investigating.
INVESTIGATING
9 months ago - at 01/08/2025 11:26AM
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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