Outage in Sage

Cloud Services - Major Outage

Resolved Minor
January 21, 2025 - Started 9 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
Sage Ciel.com (FR) Sage EDI PME (FR) Sage XRT Treasury (FR) Sage X3 Hosted (FR) Sage EDI EC (FR) Sage eFacture (FR) Sage .be

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 01/21/2025 05:12PM

The issue is resolved and the service is available and performing as expected.

IDENTIFIED 9 months ago - at 01/21/2025 01:49PM

Nous avons identifié un problème affectant plusieurs produits chez Sage France.

Liste des principaux produits impactés :
-ciel.com websites
-Sage EDI (FR)
-Sage XRT
-Sage eFacture (FR)
-A subset of Sage X3
-Sage Flux Bancaire

Nous enquêtons actuellement.

--------------------------------------------------------------------------------

We have identified an issue impacting multiple products in Sage France.

List of main impacted products:
-ciel.com websites
-Sage EDI (FR)
-Sage XRT
-Sage eFacture (FR)
-A subset of Sage X3
-Sage Flux Bancaire

We are currently investigating.

INVESTIGATING 9 months ago - at 01/21/2025 01:25PM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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