Outage in Sage

Sage Identity Service - Major Outage

Resolved Major
February 03, 2025 - Started about 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 02/03/2025 01:20PM

The incident is now resolved. The services are now available and perform as expected.

INVESTIGATING about 2 months ago - at 02/03/2025 11:48AM

We identified a global issue that customers are experiencing with two-factor authentication. They are not receiving SMS (One-time password) code messages.

We are currently investigating.

INVESTIGATING about 2 months ago - at 02/03/2025 11:28AM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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