Outage in Sage

Sage Portal - Partial Outage

Resolved Minor
February 04, 2025 - Started 18 days ago - Lasted 2 days
Official incident page

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Outage Details

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 02/06/2025 10:07AM

The issue is resolved and the service is available and performing as expected.

MONITORING 18 days ago - at 02/04/2025 09:50AM

All the services are now performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

IDENTIFIED 18 days ago - at 02/04/2025 08:14AM

We identified that customers in South Africa were not being sent emails from the following products.

-Sage Portal (ZA)
-Sage Connected Services
-Sage Business Cloud Self Service
-SBC Payroll Professional (ZA)

The rest of the product functionality is working as expected.

We are currently investigating.

INVESTIGATING 18 days ago - at 02/04/2025 07:37AM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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