Banking Service South Africa - Operational

The issue is resolved, our Yodlee connection has been confirmed as now fully functional. Customers can continue using the Investec Yodlee connection as before or use the connection "Investec - Powered by Finzap".

The service is performing as expected through the workaround, where customers can try connecting to "Investec - Powered by Finzap" which is currently in pilot and contact support if they experience any issues.
We are continuing to monitor customer onboarding to detected issues and working with Investec Bank accordingly.

We are continue engaged with our Third-Party Yodlee to resolve this issue. As a workaround, please try connecting to "Investec - Powered by Finzap" if you require your transactions urgently . Private customers will be supported through the feeds if they Select Investec Private Banking.

We have identified an issue in South Africa, preventing customers using Investec Bank, from seeing their bank transactions. All other product functionalities are performing as expected.
Investec Bank is currently investigating. We are waiting for updates.
The products/services affected are:
-Sage Business Cloud Accounting ZA
-Sage 50 ZA
-Sage 200 Evolution ZA
-Sage Intacct ZA

We are investigating a potential issue with the service. An update will be provided within 30 minutes.