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The issue is resolved. Our Third-party Yodlee has fixed the issue for customers using Capitec Business.
While we keep the service under close monitoring, we are continuing to work with our Third-parties Yodlee and Capitec Business Bank for a permanent solution.
Please import manually your Capitec Business transactions.
We are continuing to work with our Third-parties Yodlee and Capitec Business Bank for a permanent fix.
In the interim you will need to manually import your Capitec Business Bank transactions.
We have identified an issue in South Africa, preventing customers using Capitec Business Bank, from seeing their bank transactions. All other product functionalities are performing as expected. We are engaged with our third party, Yodlee to resolve the issue.
The products/services affected are:
-Sage Business Cloud Accounting ZA
-Sage 50 ZA
-Sage 200 Evolution ZA
-Sage Intacct ZA
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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