Outage in Sage

Banking Service South Africa - Partial Outage

Resolved Minor
February 26, 2025 - Started 2 months ago - Lasted 13 days
Official incident page

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Outage Details

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/11/2025 02:25PM

The issue is resolved. Our Third-party Yodlee has fixed the issue for customers using Capitec Business.

MONITORING about 2 months ago - at 03/03/2025 04:54PM

While we keep the service under close monitoring, we are continuing to work with our Third-parties Yodlee and Capitec Business Bank for a permanent solution.
Please import manually your Capitec Business transactions.

IDENTIFIED about 2 months ago - at 02/27/2025 11:57AM

We are continuing to work with our Third-parties Yodlee and Capitec Business Bank for a permanent fix.
In the interim you will need to manually import your Capitec Business Bank transactions.

IDENTIFIED 2 months ago - at 02/26/2025 03:25PM

We have identified an issue in South Africa, preventing customers using Capitec Business Bank, from seeing their bank transactions. All other product functionalities are performing as expected. We are engaged with our third party, Yodlee to resolve the issue.
The products/services affected are:
-Sage Business Cloud Accounting ZA
-Sage 50 ZA
-Sage 200 Evolution ZA
-Sage Intacct ZA

INVESTIGATING 2 months ago - at 02/26/2025 03:05PM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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