Outage in Sage

Payments Out Service - Partial Outage

Resolved Minor
May 06, 2025 - Started 6 months ago - Lasted about 7 hours
Official incident page

Incident Report

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 05/06/2025 03:31PM

The issue is resolved and the service continues to perform as expected.

MONITORING 6 months ago - at 05/06/2025 10:40AM

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

INVESTIGATING 6 months ago - at 05/06/2025 09:07AM

We identified an issue in the UK preventing customers from submitting payments to their suppliers. We are currently investigating.

The products/services potentially affected are:
-Sage 50 Accounts UK
-Sage 50 Payroll UK
-Sage 200 Standard UKI

INVESTIGATING 6 months ago - at 05/06/2025 08:43AM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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