Outage in Sage
E-Invoicing - Invoicing
Resolved MinorIncident Report
Summary AI Generated
Sage's E-Invoicing service experienced an intermittent issue where customers in France encountered validation errors when sending invoices. The problem affected the E-Invoicing component for 76.1 hours while Sage investigated and worked to resolve the underlying cause. The issue has been resolved and the service is now performing as expected with continued monitoring to prevent reoccurrence.
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
Sage E-InvoicingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 04/20/2026 04:00PM
The issue is resolved and the service continues to perform as expected.
MONITORING
about 2 months ago - at 04/20/2026 09:13AM
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
INVESTIGATING
about 2 months ago - at 04/17/2026 03:59PM
We are continuing to investigate the cause of the issue. We appreciate your patience as we work to resolve this issue.
INVESTIGATING
about 2 months ago - at 04/17/2026 12:22PM
We have identified an intermittent issue where customers in France are presented with errors when sending invoices. Customers are experiencing validation errors when sending invoices.
We are currently investigating.
INVESTIGATING
about 2 months ago - at 04/17/2026 11:57AM
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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