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Outage in Sage

E-Invoicing - Invoicing

Minor
April 17, 2026 - Started 3 days ago
Official incident page

Incident Report

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
Sage E-Invoicing

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Latest Updates ( sorted recent to last )
MONITORING about 4 hours ago - at 04/20/2026 09:13AM

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

INVESTIGATING 3 days ago - at 04/17/2026 03:59PM

We are continuing to investigate the cause of the issue. We appreciate your patience as we work to resolve this issue.

INVESTIGATING 3 days ago - at 04/17/2026 12:22PM

We have identified an intermittent issue where customers in France are presented with errors when sending invoices. Customers are experiencing validation errors when sending invoices.

We are currently investigating.

INVESTIGATING 3 days ago - at 04/17/2026 11:57AM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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