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Outage in Sage

Sage Business Cloud Accounting ZA - Major Outage

Resolved Major
May 19, 2025 - Started 11 months ago - Lasted about 12 hours
Official incident page

Incident Report

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
Sage Business Cloud Accounting ZA

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 05/19/2025 05:51PM

The issue is resolved and the service continues to perform as expected.

MONITORING 11 months ago - at 05/19/2025 07:57AM

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

INVESTIGATING 11 months ago - at 05/19/2025 06:37AM

We have identified an issue preventing South African customers from logging into the product.

We have scheduled a maintenance starting at 08:35 SAST on the product to apply a fix to the issue.

INVESTIGATING 11 months ago - at 05/19/2025 06:22AM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

source IsDown Sage login issues reported widely Reports started 38 minutes before official outage was reported

Users are facing repeated login problems with Sage; issues include inability to log in, resetting of the login page, and continuous reversion to the login screen after entering details.

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