Outage in Sage

Sage Business Cloud Accounting ZA - Major Outage

Major
May 19, 2025 - Started about 6 hours ago
Official incident page

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Outage Details

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
Sage Business Cloud Accounting ZW
Latest Updates ( sorted recent to last )
MONITORING about 4 hours ago - at 05/19/2025 07:57AM

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

INVESTIGATING about 6 hours ago - at 05/19/2025 06:37AM

We have identified an issue preventing South African customers from logging into the product.

We have scheduled a maintenance starting at 08:35 SAST on the product to apply a fix to the issue.

INVESTIGATING about 6 hours ago - at 05/19/2025 06:22AM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

source IsDown Sage login issues reported widely Reports started 38 minutes before official outage was reported

Users are facing repeated login problems with Sage; issues include inability to log in, resetting of the login page, and continuous reversion to the login screen after entering details.

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