Outage in Sage
Sage Active - Partial Outage
Resolved MinorIncident Report
Summary AI Generated
Sage Active experienced a partial outage affecting the iOS mobile application for customers in France, Spain, and Germany, preventing access to the app for approximately 29 hours. The web version and other platforms continued to function normally during this period. The issue was resolved and the service returned to expected performance levels.
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
Sage ActiveTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
20 days ago - at 05/16/2026 03:28PM
The issue is resolved and the service is available and performing as expected.
IDENTIFIED
21 days ago - at 05/15/2026 10:22AM
We identified that customers in France, Spain, Germany are unable to access the Sage Active iOS mobile application. Only the iOS application is affected and Sage Active is performing as expected.
We are currently investigating.
INVESTIGATING
21 days ago - at 05/15/2026 10:10AM
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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