Outage in Sage
Sage People - Partial Outage
Resolved MinorIncident Report
Summary AI Generated
Sage People experienced a partial outage lasting approximately 76 hours where a subset of UK customers were unable to transfer Payflow files to vendor SFTP endpoints. All other product functionality remained operational during the incident. The issue was resolved and the service returned to normal performance.
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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Latest Updates ( sorted recent to last )
RESOLVED
18 days ago - at 05/18/2026 01:56PM
The issue is resolved and the service is available and performing as expected.
IDENTIFIED
21 days ago - at 05/15/2026 10:23AM
We have identified that a subset customers in the UK are unable to transfer Payflow files to vendor SFTP endpoints. All other product functionality is working as expected.
We are currently investigating.
INVESTIGATING
21 days ago - at 05/15/2026 10:07AM
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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