Outage in Sage
Sage Identity Service - Partial Outage
Resolved MinorIncident Report
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 05/22/2025 09:30AM
The issue is resolved and the service is available and performing as expected.
IDENTIFIED
5 months ago - at 05/21/2025 10:17AM
A subset of customers in Portugal has reported issues when trying to access Sage One Portugal. Customers are presented with the following error message: "Something went wrong. Please wait a few minutes and try again."
Customers who are prompted to enrol in Multi-Factor Authentication (MFA) should complete the enrolment process and avoid attempting to skip this crucial step.
INVESTIGATING
5 months ago - at 05/21/2025 10:14AM
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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