Outage in Sage
Sage 50 US / Canada - Partial Outage
Minor
May 21, 2025 - Started about 15 hours ago
Official incident page
Official incident page
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Outage Details
We have identified that a subset of customers in the US and Canada are unable to set up invoice payments. When they attempt, they are presented with the following error message: "Could not connect to the reCAPTCHA service."
The following services are affected:
-Sage 50 US
-Sage 50 Canada
We are currently investigating.
Components affected
Sage 50Latest Updates ( sorted recent to last )
INVESTIGATING
about 15 hours ago - at 05/21/2025 09:36PM
We have identified that a subset of customers in the US and Canada are unable to set up invoice payments. When they attempt, they are presented with the following error message: "Could not connect to the reCAPTCHA service."
The following services are affected:
-Sage 50 US
-Sage 50 Canada
We are currently investigating.
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