Outage in Sage

Pegg Bot - Major Outage

Resolved Major

May 26, 2025 - Started 11 months ago - Lasted 1 day
Official incident page

Incident Report

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Components affected

Sage Pegg Bot Sage Pegg Bot Sage Pegg Bot Sage Pegg Bot Sage Business Cloud Payroll South Africa Sage Business Cloud Payroll International Sage HRP (UKI) HR Payroll UKI Sage 50 Sage 200 (ES) Sage Business Cloud Accounting (UKI) Sage Business Cloud Accounting (NA) Sage 50 Sage Business Cloud Accounting ZA Sage Business Cloud Payroll Professional

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial

No credit card
14-day trial
2-minute setup

Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 05/27/2025 11:01AM

The issue is resolved and the service continues to perform as expected.

MONITORING 11 months ago - at 05/26/2025 06:50PM

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

IDENTIFIED 11 months ago - at 05/26/2025 12:19PM

We are continuing to work on a fix.
As a workaround, customers can chat directly with the Support Agents.

INVESTIGATING 11 months ago - at 05/26/2025 11:09AM

We have identified a global issue preventing customers from using the chatbot. Customers are being presented with the message: "Sage Assistant is currently unavailable. We are working hard to address the problem..."
We are currently investigating.

INVESTIGATING 11 months ago - at 05/26/2025 10:55AM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Latest Sage outages

Brightpearl - Partial Outage - 44 minutes ago

Sage Online (FR) - Partial Outage - about 6 hours ago

Brightpearl - Degraded Performance - 3 days ago

E-Invoicing - Invoicing - 3 days ago

Sage Intacct - Partial Outage - 3 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook