Brightpearl - Partial Outage

The issue is now resolved and the service is available and performing as expected.

The issue is now restored. The service is currently performing as expected. Customers are using the service as normal.
 
We are closely monitoring the service.

While keeping the service under close monitoring, the issue reoccurred.
Thank you for your understanding as we work to resolve this issue.

The issue is now restored. The service is currently performing as expected. Customers can process orders as normal.

We are closely monitoring the service.

We appreciate your patience as we work to resolve this issue.

We have identified an intermittent global issue where customers are being presented with different issues:
-Error messages when trying to access different functionalities of the service.
-Orders not dropping in via the API.
-Slowness in the service.
-Unable to download orders.
We are currently investigating.

We are investigating a potential issue with the service. An update will be provided within 30 minutes.