Outage in Sage

SageZA Hosting Service - Partial Outage

Resolved Major
May 29, 2025 - Started 2 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We have identified an issue preventing customers in South Africa from sending emails from the application using SMTP (Simple Mail Transfer Protocol) relay. We are currently investigating.
Components affected
Sage ZA Hosting Service
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 05/29/2025 12:29PM

The issue is resolved and the service continues to perform as expected.

MONITORING 2 days ago - at 05/29/2025 11:03AM

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

IDENTIFIED 2 days ago - at 05/29/2025 10:53AM

We are continuing to work on a fix for this issue.

IDENTIFIED 2 days ago - at 05/29/2025 10:51AM

We have identified an issue preventing customers in South Africa from sending emails from the application using SMTP (Simple Mail Transfer Protocol) relay. We are currently investigating.

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