Outage in Sage

Pension Data Exchange (UKI) - Degraded Performance

Resolved Minor
June 24, 2025 - Started 2 days ago - Lasted about 19 hours
Official incident page

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Outage Details

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
Sage Pension Data Exchange (UKI)
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 06/25/2025 10:03AM

The issue is now resolved. The service is currently performing as expected. Customers can now successfully receive submissions.

IDENTIFIED 2 days ago - at 06/24/2025 04:19PM

We have identified the cause of the issue and we are working on a fix.

IDENTIFIED 2 days ago - at 06/24/2025 03:04PM

We have identified an issue preventing United Kingdom customers from submit pension data to TPP (The Peoples Pension) via PDX. We are currently investigating.

INVESTIGATING 2 days ago - at 06/24/2025 02:48PM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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