Outage in Sage

Brightpearl - Degraded Performance

Resolved Minor
June 26, 2025 - Started about 9 hours ago - Lasted about 6 hours
Official incident page

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Outage Details

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Latest Updates ( sorted recent to last )
RESOLVED about 4 hours ago - at 06/26/2025 02:50PM

The issue is now resolved. The service continues to perform as expected.

MONITORING about 8 hours ago - at 06/26/2025 10:43AM

The issue is now restored. The service is currently performing as expected.

We are closely monitoring the service.

INVESTIGATING about 8 hours ago - at 06/26/2025 10:18AM

We continue to investigate the issue and find a resolution actively.

Thank you for your patience as we work to resolve this issue.

INVESTIGATING about 9 hours ago - at 06/26/2025 09:34AM

We have identified an intermittent issue where customers in Europe are experiencing slowness when navigating the application. Customers encountered timeout errors when attempting to browse the pages.

We are currently investigating.

INVESTIGATING about 9 hours ago - at 06/26/2025 09:14AM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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