Outage in Sage

Brightpearl - Degraded Performance

Resolved Minor

June 26, 2025 - Started 10 months ago - Lasted about 6 hours
Official incident page

Incident Report

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 06/26/2025 02:50PM

The issue is now resolved. The service continues to perform as expected.

MONITORING 10 months ago - at 06/26/2025 10:43AM

The issue is now restored. The service is currently performing as expected.

We are closely monitoring the service.

INVESTIGATING 10 months ago - at 06/26/2025 10:18AM

We continue to investigate the issue and find a resolution actively.

Thank you for your patience as we work to resolve this issue.

INVESTIGATING 10 months ago - at 06/26/2025 09:34AM

We have identified an intermittent issue where customers in Europe are experiencing slowness when navigating the application. Customers encountered timeout errors when attempting to browse the pages.

We are currently investigating.

INVESTIGATING 10 months ago - at 06/26/2025 09:14AM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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