Outage in Sage

Sage AR Automation - Network

Resolved Minor
July 15, 2025 - Started 1 day ago - Lasted about 22 hours
Official incident page

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Outage Details

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Latest Updates ( sorted recent to last )
RESOLVED about 8 hours ago - at 07/16/2025 01:36PM

The issue is now resolved. The service continues to perform as expected.

MONITORING about 24 hours ago - at 07/15/2025 10:09PM

The issue is now restored. The service is performing as expected.

IDENTIFIED 1 day ago - at 07/15/2025 03:33PM

We have identified a global issue affecting customers, where the Worker Role is not properly processing Scheduled Tasks. As a result, online syncs are not functioning correctly. All other product functionality is working as expected.

We have identified the cause and are currently working on a fix to resolve the issue.

INVESTIGATING 1 day ago - at 07/15/2025 03:10PM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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