Outage in Sage
MTD ITSA - Partial Outage
Minor
July 17, 2025 - Started about 18 hours ago
Official incident page
Official incident page
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Outage Details
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Latest Updates ( sorted recent to last )
IDENTIFIED
about 14 hours ago - at 07/17/2025 02:07PM
We have identified an issue affecting a subset of customers in the UK who are experiencing failed Quarterly Updates with Making Tax Digital for Income Tax Self-Assessment. All other product functionality is working as expected.
We are currently working on a solution to resolve this issue.
INVESTIGATING
about 17 hours ago - at 07/17/2025 10:30AM
We have identified an issue affecting a subset of customers in the UK and Ireland who are experiencing a timeout error when attempting to access Making Tax Digital for Income Tax Self Assessment. All other product functionality is working as expected.
We are currently working on a fix to resolve the issue.
INVESTIGATING
about 18 hours ago - at 07/17/2025 09:41AM
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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