Outage in Sage

AutoEntry - Degraded Performance

Minor
July 23, 2025 - Started about 15 hours ago
Official incident page

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Outage Details

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Latest Updates ( sorted recent to last )
INVESTIGATING about 13 hours ago - at 07/23/2025 01:13PM

The team continues to investigate the root cause to remediate the issue.

Thank you for your patience as we work to resolve this issue.

INVESTIGATING about 15 hours ago - at 07/23/2025 11:05AM

We identified a global issue affecting document turn around times for documents. Some customers are impacted through longer waiting times for documents.

We are currently investigating the cause of the issue.

INVESTIGATING about 15 hours ago - at 07/23/2025 10:30AM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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