Outage in Sage

Sage Intacct - Partial Outage

Resolved Minor
August 04, 2025 - Started about 20 hours ago - Lasted about 5 hours
Official incident page

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Outage Details

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Latest Updates ( sorted recent to last )
RESOLVED about 16 hours ago - at 08/04/2025 04:01PM

The incident is now resolved. The service continues to perform as expected.

MONITORING about 19 hours ago - at 08/04/2025 12:33PM

The service has been restored and is now performing as expected.

We are closely monitoring the service.

INVESTIGATING about 20 hours ago - at 08/04/2025 11:23AM

We have identified an issue preventing a subset of customers in Europe and South Africa from accessing the service. Customers are encountering the error message: “Error code 522 (connection timed out)” when trying to connect.

We are currently investigating.

INVESTIGATING about 20 hours ago - at 08/04/2025 11:06AM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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