Outage in Sage

Sage Business Cloud Paie (FR) - Partial Outage

Resolved Minor
August 26, 2025 - Started 9 days ago - Lasted 1 day
Official incident page

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Outage Details

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
Sage Business Cloud Paie (FR)
Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 08/27/2025 11:21AM

Le problème est résolu et le service continue de fonctionner comme prévu.
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The issue is resolved and the service continues to perform as expected.

MONITORING 8 days ago - at 08/26/2025 07:26PM

Le service fonctionne comme prévu. Nous surveillons attentivement le service.

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The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

IDENTIFIED 9 days ago - at 08/26/2025 08:24AM

Nous avons identifié un problème empêchant les clients en France de voir les options dans le menu déroulant "Exercice" sur la page "Écritures de paie". Toutes les autres fonctionnalités du produit fonctionnent comme prévu.

Afin d’appliquer un correctif, nous avons planifié une interruption du service entre 19h30 CET et 21h00 CET.

Le produit pourrait être indisponible pendant cette période programmée.

Nous nous excusons pour tout désagrément que cela pourrait causer.

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We have identified and issue preventing customers in France from seeing options on the "Exercise" dropdown menu, on the "Payroll Entries" page. All other product functionality is working as expected.

In order to apply a fix for the issue we have scheduled a downtime of the service between 19:30 CET and 21:00 CET.

The product may be unavailable during this scheduled time.

We apologize for any inconvenience this may cause.

INVESTIGATING 9 days ago - at 08/26/2025 08:02AM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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