Outage in Sage

Cloud Services - Azure

Resolved Minor
September 10, 2025 - Started 3 days ago - Lasted about 21 hours
Official incident page

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Outage Details

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 09/11/2025 11:22AM

The issue has been resolved. The services continue to perform as expected, and customers are using the service as normal.

MONITORING 3 days ago - at 09/10/2025 08:04PM

The service is currently operating as expected and we are continuing to investigate the cause of the disruption. We are closely monitoring the service to avoid a reoccurrence.

IDENTIFIED 3 days ago - at 09/10/2025 03:02PM

We’re currently experiencing an issue in the USA region that is affecting our ability to onboard new customers.
Please note:
Existing customers are not impacted, and the following products/services remain fully operational for them:
-Sage 50 Hosted (US)
-Sage 100 Contractor Cloud
We’re actively working to resolve the issue and appreciate your patience.

INVESTIGATING 3 days ago - at 09/10/2025 02:46PM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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