Outage in Sage

Sage 300 People Managed Services - Partial Outage

Minor
September 22, 2025 - Started about 13 hours ago
Official incident page

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Outage Details

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Latest Updates ( sorted recent to last )
MONITORING about 7 hours ago - at 09/22/2025 01:43PM

The service is performing as expected. We are closely monitoring the service.

IDENTIFIED about 10 hours ago - at 09/22/2025 10:49AM

We are continuing to implement a fix. We appreciate your patience as we work to resolve this issue.

IDENTIFIED about 11 hours ago - at 09/22/2025 09:15AM

We have identified the cause of the issue and are implementing a fix.
We appreciate your patience as we work to resolve this issue.

IDENTIFIED about 13 hours ago - at 09/22/2025 07:24AM

We have identified an issue preventing a small subset of customers in South Africa from accessing the service.
We are currently investigating.

INVESTIGATING about 13 hours ago - at 09/22/2025 07:09AM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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