Outage in Sage
Sage Identity Service - Operational
Minor
September 22, 2025 - Started about 6 hours ago
Official incident page
Official incident page
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Outage Details
Sage Customers in South Africa may have not received their SMS OTP when logging in between 07:30 UTC and 12:30 UTC due to our Fraud Detection Systems erroneously blocking these requests. The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Components affected
Sage Single Sign OnLatest Updates ( sorted recent to last )
MONITORING
about 6 hours ago - at 09/22/2025 02:17PM
Sage Customers in South Africa may have not received their SMS OTP when logging in between 07:30 UTC and 12:30 UTC due to our Fraud Detection Systems erroneously blocking these requests. The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
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